The Admissions team supports those who wish to study at the University, responding to enquiries and supporting applicants through the process from application to registration.     

We are looking to appoint a highly motivated and enthusiastic individual to join us as an Enquiries and Admissions Co-ordinator, providing support for the admissions service.  

In this role, you will act as the first point of contact for all enquiries from prospective students, agents and advisors via email and telephone, and you will play a pivotal role in supporting the admissions process.   

You will be working with enquirers and applicants, as well as colleagues across the University, to ensure that we provide excellent customer-focused support. You should have excellent IT, communication, and customer-service skills, as well as the ability to produce accurate work to deadlines while maintaining attention to detail.      

As part of this role, you will also be involved with facilitating the application process more broadly, data upkeep and other tasks to assist the team in providing an outstanding experience to our applicants.   

Why work with us

Lancaster University’s main Bailrigg campus is a lovely place to work, combining a busy urban atmosphere while surrounded by green parkland and beautiful seasonal landscaping. We have lots of facilities on-site such as: a sports centre, shops, cafes, a multi-faith centre, pre-school, a post office and a fantastic library. There are numerous clubs, groups, and networks you can join to make friends with like-minded people. Lancaster University provides an environment that strongly supports the needs of each employee, promoting a healthy work-life balance.

Find out about more of our employee benefits on our website - https://www.lancaster.ac.uk/jobs 

We are an organisation that seeks to make positive economic, cultural, societal, and environmental change. If you want to be a part of that, then we’d love to hear from you. 

Contract and contact  

The role is hybrid with both on-campus and home working, and flexible working arrangements can be considered.

For an informal chat about the role, please contact Charlotte Appley, Admissions Operations Officer - c.appley@lancaster.ac.uk  

Closing Date: 28 Jun 2026

Department: Support - Administrative

Salary: £24,215 to £26,093 (Full-time indefinite)